Cancellation policy

Some items in our shop may be offered as subscriptions, pre-orders, or try-before-you-buy. These cancellation terms explain how you can change or cancel these types of purchases. Subscriptions
When you take out a subscription, you will receive recurring deliveries. These are based on the subscription duration and frequency you selected. Your payment details are stored securely. Each delivery will be invoiced unless you pay in advance. Some subscriptions may automatically renew at the end of their term. If you do not wish to renew a subscription, you can cancel it. If you wish to cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to your order. From there, you can manage your subscription. For further details on returns and refunds, please see our return policy. Pre-orders
When you place a pre-order, you are purchasing a product that is out of stock or will be available soon but is not currently in stock. We may not charge payment at checkout, or may charge a partial payment, save your payment method, and then process and collect the full or remaining payment at a later date. You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has been fulfilled, you cannot cancel it, but you can request a full or partial refund. For further details on returns and refunds, please see our return policy. Try before you buy
When you purchase an item to try, we authorise your payment method before fulfilling the order. You have a certain period of time to decide whether you want to keep the item. If the deadline passes and you have not returned the item, we will charge your payment method for the full amount.