With constant use, the cuff gradually becomes brittle, and sooner or later it happens: it tears. This is perfectly normal and has nothing to do with the quality of the product. But what now? Basically, you have two options. For high-quality dry jackets and dry suits, we strongly recommend having the product professionally repaired by the manufacturer. This is the only way to maintain long-term warranty claims. The jacket or suit can also be tested for leaks and repaired if necessary. However, with less expensive dry jackets, there's nothing wrong with attempting the repair yourself. You'll find tips on how to do this further down this page.
Help! Where should I send which jacket/suit to have the cuff repaired?
Sandiline : Sandiline Ltd.; Attn: Femke Köster | Pobeška c.19/A | 6000 Koper | Slovenia (approx. 3-4 weeks)
Kokatat : System X; Attn: Nick Mallabar | 8 Fishponds Estate | Fishponds Rd | Wokingham | RG41 2QJ | United Kingdom (approx. 3-4 weeks)
NRS : NRS Repairs at Hammond | Dene Yard Green Street Green Road | Dartford | Kent | DA2 8DH | United Kingdom (approx. 3-4 weeks)
Everything else:
Blue and White GmbH | Eichenstrasse 3 | D-83083 Riedering | Germany (approx. 1-2 weeks)
If you would like to send a jacket in for repair, please send us a brief email beforehand. We can then inform you of the expected repair costs. You can then send the jacket or suit directly to the respective repair companies. They will repair the cuff as quickly as possible and return it either to us or directly to you. We will then send you an invoice for the repair. If you have any questions, please feel free to call us at +43 512 546710 or email us at info@s2s.at.
How do I repair my cuff myself?
We would like to state upfront that we do not assume any responsibility for the success of such a repair. But basically, it works like this:
- From the moment your cuff tears, please stop using it. Firstly, the more severe the tear, the more difficult it is to repair. Secondly, especially in a drysuit, it is simply quite dangerous.
- Carefully cut off the old cuff, leaving 2-3 cm. You will then glue the new cuff onto this.
- Pull the jacket over a suitable object (a water glass or similar. Cylinders made of rigid foam have also proven effective). The cuff should be stretched until it no longer has any wrinkles, allowing you to glue the new cuff securely all the way around.
- Pull the new cuff over it as well. Now fold up the edge all the way around so that you can see both adhesive surfaces.
- Brush the bonding surfaces with neoprene adhesive. Make sure that no channels form and that the adhesive is applied evenly.
- Fold the new cuff down and secure it with a few rubber bands or similar.
- Let it dry for at least 12 hours, preferably 24 hours.
- Good luck!
